Please note the following Terms Of Use
By placing your order, you agree to all Terms Of Use.

1. ALL SALES ARE FINAL.
There are absolutely no refunds or exchanges for non-members. The Ridgefield Playhouse is a 501 (c)3 Non-Profit Organization. If you are a ticket holder unable to attend an event, The Ridgefield Playhouse will accept the tickets back as a tax deductible donation up until the start time of the said ticketed event. Patrons who donate tickets will receive a tax deductible receipt confirming the donation.
The advertised date of a performance is subject to change. Original tickets will be valid for any rescheduled date or reissued. If you are a ticket holder unable to attend a rescheduled date, there are no refunds; however, exchanges will be available through the box office.

2. Tickets must be paid in full at time of purchase and payment will be immediately deposited and processed upon receipt. Cash, Visa, Mastercard, American Express, Discover, Apple Pay, personal checks or money orders are welcome. All orders are subject to a non-refundable $9 service fee (per ticket).

3.If your tickets are to be “held at will call,” they can be picked up at the venue box office any time during regular box office hours, or within the hour prior to the start time of an event. Please note, only the purchaser is authorized to pick up tickets. Please have your ID ready. If you have PRINT-AT-HOME tickets, the tickets must be printed and presented at the door to gain entry. If you have mobile tickets, the tickets must be pulled up on your mobile device and presented at the door to gain entry.

4. The ticket holder voluntarily assumes all risk and danger incidental to the event for which this ticket is issued whether occurring prior to, during or after. Venue operators, employees, and/or venue volunteers cannot/will not be held responsible or liable for injuries, loss or damages incurred by patrons while attending these events.

5. Discounts may not be used in any combination or retroactively. Discounts must be requested at the time of purchase. Full-price tickets may not be exchanged later for discounted tickets nor may a refund be given for the difference between the full price and the discounted price of the ticket. Child ticket prices refer to anyone under the age of 12. Student ticket prices refer to anyone under the age of 18 or can provide a student ID at the time of sale. Senior ticket prices refer to anyone over the age of 62.

6. In case of inclement weather, should the performance occur, there are NO refunds or exchanges. Should a performance be CANCELLED, exchanges will be available through the box office. Requests for refunds are on a case by case basis. All shows are subject to change. If you are in possession of your tickets, they must be returned to the box office before an exchange or refund can be considered. Ridgefield Playhouse cannot be held responsible for any cost or damage such postponement or cancellation may incur.

7. Discounts are available for groups of 20 or more. For information and reservations, call our box office at (203) 438-5795.

8. There are absolutely no weapons of any kind allowed on premises. No outside food or drink are permitted. Tickets are a revocable license and may be taken up and admission refused. The resale at a higher price than the original sale price unless specific authority is granted in writing is grounds for seizure and cancellation.

Third Party Ticketing Policy:
The Ridgefield Playhouse assumes zero liability for any tickets purchased through third party ticket re-selling websites, and holds no responsibility for any form of refund or reimbursement. If you are seeking a refund for any tickets purchased through a third party, please contact your original point of purchase or your bank/ credit card company. We can provide confirmation of a show’s status if need be for a bank or credit card company to issue compensation.
IRS STATEMENT:

Under the Internal Revenue Code, all section 501(c)(3) organizations are absolutely prohibited from directly or indirectly participating in, or intervening in, any political campaign on behalf of (or in opposition to) any candidate for elective public office. Contributions to political campaign funds or public statements of position (verbal or written) made on behalf of the organization in favor of or in opposition to any candidate for public office clearly violate the prohibition against political campaign activity. Violating this prohibition may result in denial or revocation of tax-exempt status and the imposition of certain excise taxes.

Certain activities or expenditures may not be prohibited depending on the facts and circumstances. For example, certain voter education activities (including presenting public forums and publishing voter education guides) conducted in a non-partisan manner do not constitute prohibited political campaign activity. In addition, other activities intended to encourage people to participate in the electoral process, such as voter registration and get-out-the-vote drives, would not be prohibited political campaign activity if conducted in a non-partisan manner.

On the other hand, voter education or registration activities with evidence of bias that (a) would favor one candidate over another; (b) oppose a candidate in some manner; or (c) have the effect of favoring a candidate or group of candidates, will constitute prohibited participation or intervention.

Source: IRS